It has been in business for 6 years, long enough for the website to be fully equipped, but I would consider it a late starter into online reservations and bookings. Although traveling businesses are usually at the worldwide level, not able to find any office or mailing address or official business registration information in the website seems unusual. At this moment, I can find only 4 toll free numbers.
Also, on the main page, only two languages available, 6 flag icons on the website, and 15 countries in the country drop-down list. Thus, the first impression was it doesn't seem to have worldwide coverage. As I click on the various features, then I realized that it does have worldwide coverage.
Although this is the first time I explore a little more thoroughly into online reservation websites, I guess its features are very nice and believe very few other competitors have something better than this. I shall mention 2 features that impressed me, namely Vacation Rentals and Vacation Packages.
I don't recall those other few similar websites provide Vacation Rentals, which probably is related to timesharing style booking, where a longer stay is required.
I tested Vacation Packages, which offer combined search for combinations of flight, hotel and car. This is a time saving features, yet you still can customize by selecting a different flight and such. I tried with an 8-day trip from Kuala Lumpur to Singapore for 2. Typing in "Kuala Lumpur", the system searched and replaces it with "Kuala Lumpur, Malaysia (KUL-Kuala Lumpur Int'l Airport)". Then, I can select only 2 days within the trip where hotel stay is needed. One of the lowest price option is by JAL, staying at Harbour Ville Hotel @ average of USD262.03/pax after upgraded to Superior room @ additional USD6.99/night. Looks good to me :)
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