I read this interesting report about a school boy putting up an angry message from the wife of his Dean after he called their home phone to ask a question regarding snow day.
In Chinese, there is a common phrase "有话好好说" usually said to some angry fellow to suggest him to calm down and talk about the issue at hand constructively. In this era where anybody can publish and broadcast, this has become very important. The Dean's wife should have politely responded to the student in a voice mail, even if she has to be assertive or use an accusative tone, since she has the right to be angry. With Internet, she is now made famous where virtually everyone can listen to her voice mail.
Actually, similar incidents have happened here in Singapore and Malaysia a couple of times already. Seems like the US is a bit lacking in this aspect :)
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